Support

Last updated 5 November 2026

Email support@atesensoftware.com. Pro customers get an answer within one business day.

Before you write

• Export the same period from HubSpot and from your books; invoices outside the other file's dates are shown as "outside the date range", not as missing.
• If a column was not recognised, open "Check column mapping" under the file name and pick it.
• Do not send us invoice files; describe the finding and the row numbers instead.